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At Rumi Attire, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.
Eligibility for Returns
- Items can be returned within 30 days of delivery.
- Products must be unused, unwashed, and in their original packaging.
- The item must include all tags and labels for a valid return.
Non-Returnable Items
The following items are not eligible for returns:
- Customized or personalized items.
- Sale or discounted items.
- Damaged products caused by misuse or improper handling.
Return Process
Initiate a Return: Contact our support team at support@rumiattire.com with your order details. Approval: Once approved, you’ll receive instructions to ship the product back. Refund or Exchange: Upon receiving the product, we’ll process your refund or exchange within 7 business days.
Refund Policy
- Refunds will be credited to the original payment method.
- Please allow 5-10 business days for the refund to appear on your account.
- Shipping costs are non-refundable.
Exchange Policy
- Exchanges are subject to availability.
- If the requested item is out of stock, a refund will be issued.